GDPR Compliance Statement

Our Commitment to Data Protection

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you submit an inquiry or request our services
• Legitimate Interests: To respond to inquiries and provide property consultancy services
• Contractual Necessity: To fulfill our obligations when you engage our services

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is excessive or repetitive.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Right to Object

You have the right to object to our processing of your personal data under certain conditions.

Data Processing

We process personal data only for specified, explicit, and legitimate purposes. The data we collect includes:

• Name and contact information
• Service preferences and property requirements
• Communication history

Data Storage and Security

We store your personal data securely using industry-standard encryption and security measures. Data is retained only for as long as necessary to fulfill the purposes for which it was collected.

International Data Transfers

We do not transfer your personal data outside the United Kingdom. Should this change, we will ensure appropriate safeguards are in place.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month.

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.